Privacy Policy

H Clark & Son Privacy Policy

How we look after your data

We always do the right thing, so we want to keep your data safe and secure.  When using our website and in every communication, this policy will explain how, why, what and where we store and manage your data.

Here at H Clark & Son Ltd we understand that privacy is important, so we carefully consider how your personal data is used and shared.

    We only use your data to enhance the experience you have with H Clark & Son Ltd

    We like to keep things simple, so we won't bombard you with information you won't understand

    We do the right thing, so we will protect your data like it was our own.

    You decide what you want to hear about - we will  not send you any spam.

    Please read this notice carefully and ensure you understand all of it.  If you do not accept and agree with the way we process your personal data you must let us know, using the contact details below.

What is personal data?

All data that relates to identifying an individual, directly or indirectly.  This includes all data you have given to us or that we have collected up to now.

Your rights:

As a data user, you have rights under GDPR and how we use and process your data.  The right to

    be informed about how we collect and use your personal data.

    access the personal data we hold on you.

    rectify personal data we hold on you.

    be forgotten, you have the right to ask us to delete any personal data we hold on you.

    restrict how we process your personal data

    obtain a copy of your personal data to re-use with another service or organisation.

    object to us using data for a particular purpose.

Why we have your data:

we store your data as, at some point, you have purchased salt from us.

as you have submitted information via our website www.clarksaltsupplies.co.uk.

What data we collect:

We may collect some or all of the following personal and non-personal data:

    if you have entered information via our website.

    this data includes any personal data that has been submitted, including; name, business name, address, telephone     number, postcode and email address.

    if we gathered your information via another source, for example by phone or email.

    If you have visited our website and accepted our cookie policy,  This information may include your IP address and     geographical location.

How we store your data:

We only store your data for as long as we need to and/or as long as you consent for us to do so.

Your data is stored as we offer a service and product to you, so it is there just in case we need it to contact you.

How we secure your data:

We take steps internally to ensure your data is kept safe and secure:

All H Clark & Son staff are committed to confidentiality.

for any data that we have for orders made via the phone we shred periodically to get rid of it.

Do we share your data?

We do not and will not share any of your data with third party companies.

If we need to obtain processing services from any third party we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceeding, where we are complying with legal requirements, a court order, or a government authority.

You have the right to ask for a copy of any of your personal data held by us (where such data is held).  Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge.  Please contact us for more details at clarksalt@btconnect.com, or using the contact details below.

Contacting us

If you have any questions about this Privacy Policy, please contact us by email at clarksalt@btconnect.com or by post at H Clark & Son Ltd, Unit 2 316-318 Salisbury Road, Totton, Southampton, Hampshire, SO40 3ND

Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

If we update our privacy policy.

We may change this Privacy Policy from time to time (for example, if the law changed).  Any changes will be immediately posted on our website.